GENERAL CONDITIONS

1.Definitions

In these General Conditions the following definitions apply:

‘ALDA’: The private company with limited liability ALDA SEE d.o.o. with its registered office in Zagreb, Radnička Cesta 80, 10 000; and/or its affiliated companies;

‘General Conditions’: These General Conditions;

‘Visitor’: The Consumer visiting the Website and/or who buys an Admission Ticket for an Event and/or who visits an Event;

‘Consumer’: any natural person or group of natural persons constituted in associations;

‘Digital Content’: those data that are produced and delivered in digital form;

‘Event(s)’: Multiple events organised in Croatia by ALDA in the broadest sense of the word including indoor events, outdoor events and music festivals;

‘Product’: An item, resulted from an activity of an enterprise, such as merchandise, clothing, posters, books, material carriers, CDs and DVDs; or any movable tangible property, except for goods sold by enforcement or capitalized as a result of the application of legal provisions; water, natural gas, electricity and heat are considered “products” when they are offered for sale in a limited volume or in a fixed quantity;

‘Distance Contract’: The agreement with regard to buying and delivering physical products or services and/or digital content, whereby (up to and including) the formation of that agreement only one or more techniques for distance communication are used in connection with a distance sale system organised by ALDA (the Website);

‘Admission Ticket’: A physical and/or digital document, ticket or barcode delivered to the Visitor by ALDA and/or an official sales organisation engaged by ALDA, which entitles the holder to access and/or attend an Event;

‘Website: “www.aldalive.com”, “www.pulamusicweek.com”, “www.hardsummer.eu” or “festicket.com” and/or any official website of a ALDA;

‘Counterparty’: A Visitor, a Consumer or a Supplier, as meant in these General Conditions;

‘Third Party’: Every Party that sells a product or service in relation to the Event, not being ALDA.

2.Applicability

2.1 These General Conditions are applicable to all offers by ALDA and to all agreements between ALDA and the Counterparty indicated in this document.

2.2 These General Conditions are also applicable to agreements formed with the intervention of an official sales organisation engaged by ALDA such as but not limited to Festicket.

2.3 If an Event is organised by a company affiliated to ALDA, these General Conditions will be applicable provided they can be consulted on the website of the respective Event. Therefore, the respective company will be the contracting party and also the ‘user’ of these General Conditions in accordance with the Croatian Law.

2.4 The applicability of any terms and conditions of the Counterparty are hereby rejected by ALDA.

2.5 Any deviation from the General Conditions will only be binding if ALDA has agreed to this deviation in writing.

3.Viewing

3.1 For entering into the agreement the General Conditions are made available electronically in such a way that the Counterparty can save them onto a durable data carrier. Moreover, the General Conditions can be viewed via the relevant Website. In addition, at the first request, these General Conditions will be sent electronically or in another way to the Counterparty. A request to this end can be sent to info@pulamusicweek.com.

4.Amendments

4.1 ALDA reserves the right to amend the General Conditions unilaterally. The amended version of the General Conditions will be clearly published on the relevant Website. The amended version of the General Conditions will be effective from the moment of publication.

General Conditions with regard to admission tickets and event visits

1.Formation of the agreement

1.1 The agreement between ALDA and the Visitor with regard to the sale and delivery of Admission Tickets and visiting an Event is concluded at the moment that the Visitor orders and/or buys an Admission Ticket for the Event from ALDA or from an official (pre-)sale address engaged by ALDA. These General Conditions are applicable to all Admission Tickets and form an integral part of the said agreement. By acquiring and/or using an Admission Ticket and/or entering the Event the Visitor accepts the contents of these General Conditions.

2.Admission Ticket

2.1 The Admission Ticket entitles the Visitor to access and attend the Event. The Visitor will only gain access to the Event upon presentation of a valid and undamaged Admission Ticket. The Admission Ticket will be given once and entitles one person to enter the Event. Only the Visitor who upon commencement of the Event is the first one to show the Admission Ticket will be given access. The Admission Ticket remains the property of ALDA.

2.2 ALDA assumes that the holder of this Admission Ticket is also the person who bought the Admission Ticket. ALDA is not obliged to carry out further verification with regard to valid Admission Tickets. The Visitor himself must ensure that he becomes and remains the holder of the Admission Ticket provided by ALDA or by a (pre-)sales address engaged by ALDA. From the moment that the Admission Ticket has been provided to the Visitor, the risk of loss, theft, damage or abuse of the Admission Ticket rests on the Visitor.

2.3 ALDA reserves the right to impose a maximum on the number of Admission Tickets to be ordered per person and the Visitor is obliged to observe the maximum number imposed by ALDA.

2.4 ALDA only guarantees the validity of the Admission Ticket if the Admission Ticket has been bought from ALDA or from a (pre-)sales address acknowledged by ALDA. The burden of proof of this rests on the Visitor.

2.5 The Admission Ticket entitles persons above the age of 18 (eighteen) years old to enter the Event, unless explicitly stated otherwise. ALDA will deny access to persons below the age of 18 to the Event, without ALDA being obliged to refund the admission fee. In some certain situations and at certain events ALDA may allow the access of persons under 18 years but only if they present a written parental agreement, for those between 14 and 18 years old. For persons under the age of 14 the access is allowed only if they are joined by one of the parents. Persons between 16 and 18 years old with full exercise capacity acquired according to the law must prove it.

2.6 ALDA likes to emphasize the importance of hearing protection, especially for our younger fans. Please do not attend our Events without any hearing protection.

2.7 If after having entered the Event or its location the Visitor leaves, the Admission Ticket will automatically lose its validity.

3.Prohibition of reselling the Admission Ticket

3.1 The Visitor is obliged to keep the Admission Ticket for himself. The Visitor is not allowed to resell the Admission Ticket and/or to offer it for sale to third parties for profit.

3.2 The Visitor is not allowed to advertise the Event or give any (other) form of publicity to the Event.

3.3 The Visitor is not allowed to transfer the agreement and/or rights arising from it to a third party unless this is for no consideration and not for profit. This stipulation has legal effect under property law. If the Visitor provides his Admission Ticket to a third party for no consideration and not for profit, he is also obliged to impose the obligations imposed on him as the Visitor as set out in the previous paragraphs of this Clause, on the person to whom he has made the Admission Ticket available. The Visitor guarantees to ALDA that this person/these persons will fulfil these obligations. The transfer of an Admission Ticket, under the conditions mentioned above, automatically implies the acquisition by the new holder of all the rights and related obligations (including those stated in these general conditions).

3.4 If the Visitor does not fulfil his obligations under this Clause, the Visitor will owe to ALDA a penalty immediately due and payable of €5,000.00 for each breach and €1,000.00 for every day that the breach continues, notwithstanding the right of ALDA to claim from the Visitor specific fulfilment and/or compensation for the loss suffered or still to be suffered.

3.5 In that case ALDA will also be entitled to declare the Admission Ticket invalid and/or to deny the Visitor (further) access to the Event, without the Visitor being entitled to repayment of the amount (including the service charges) which he paid to ALDA for the Admission Ticket, whether or not via an official (pre-)sales address.

Obligations of the Visitor

4.1 ALDA is entitled to have the Visitor body searched by a representative permitted for physical protection by the Ministry of the Interior, prior to entering and/or during the Event and the Visitor is obliged to have him or her body searched.

4.2 The Visitor is obliged to identify himself at the first request, during his visit to the Event as well as upon ordering the Admission Ticket, by presenting a valid and official proof of identity.

4.3 It is forbidden to possess or bring along to the Event any cameras, spray cans, sprays, selfie sticks, drones, glassware, plastic bottles, tins, (alcoholic) beverages, food, drugs, flammable substances, fireworks, (fire) arms and/or other dangerous objects. ALDA is entitled to confiscate these items. Any confiscated items shall not be returned but collected by ALDA and/or a third party appointed by ALDA and may be delivered to the local authorities.

4.4 Recording the Event without explicit prior written approval from ALDA by means of professional recording equipment with a commercial purpose in any form whatsoever, including photography, filming and making audio and/or visual recordings is not allowed. This also applies to reprinting and/or copying items from the programme (booklet), posters and other printed works. If the Visitor acts in breach of this clause, ALDA is entitled to confiscate these recordings and to destroy, use and/or exploit them at its sole discretion, notwithstanding the right of ALDA to claim from the Visitor specific fulfilment and/or compensation of any damages thus suffered or still to be suffered.

4.5 If the Visitor has made recordings of a part of the Event by using non-professional recording equipment (such as a smartphone), these recordings are strictly for private use and they shall not be exploited in any way by the Visitor and/or made public for commercial purposes.

4.6 The Visitor is obliged to observe the (safety) regulations (including house rules) and/or directions of ALDA, the operators of the location where the Event is held, the security personnel (security), the fire services and other authorised personnel. The Visitor is not allowed to harass and/or interfere with other visitors and personnel present during the Event. Neither is the Visitor allowed during the Event and/or the location of the Event to be publicly under influence (from alcohol, narcotic substances, drugs or otherwise) and/or to urinate/defecate outside the designated public toilets. If at the place of the Event there is also a smoking ban, this prohibition will apply to all smoking materials, including electronic smoking products (e-cigarettes).

5.Denied access to Event

5.1 If the Visitor breaches one or more of the provisions as set out in these General Conditions, ALDA is entitled to declare the Admission Ticket invalid, to deny the Visitor (further) access to the Event, to remove the Visitor from the location where the Event is held, to transfer the Visitor to the police and/or to claim compensation for any damages suffered or still to be suffered.

5.2 ALDA at all times reserves the right to deny the Visitor any (further) access to the Event or to remove the Visitor from the location where the Event is held if ALDA in its sole opinion or discretion deems this necessary to maintain public order and safety during the Event. This, for example, applies as well if a visitor wears or carries clothing, texts or signs which, in the opinion of ALDA, may be offensive, discriminating, insulting to or cause aggression or unrest among other visitors.

5.3 If in the opinion of ALDA it is likely that an Admission Ticket has been forged, ALDA will also be entitled to declare the Admission Ticket invalid and/or to deny the Visitor any (further) access to the Event.

5.4 In the cases referred to in this Clause the Visitor will not be entitled to repayment of the amount that he has paid for the Admission Ticket (including the service charges) to ALDA, whether or not via an official (pre-)sales address. In addition, in the cases set out above the Visitor cannot claim any compensation and/or any damages suffered.

6.Recording the Event by or on behalf of ALDA

6.1 ALDA is entitled to record the Event, which includes the right to make video and/or audio recordings, or have them made, of the Event, the Visitor and the other visitors of the Event. ALDA is entitled to exploit and/or reproduce and/or publish these videos and/or sound recordings or have them published, in any form and in any way whatsoever. By entering (the location of) the Event the Visitor grants his or her unconditional consent to the making these recordings including the editing, publishing and exploitation thereof, including for commercial purpose, without being entitled to any compensation.

6.2 Insofar as the Visitor has any right (including without limitation copyright, related rights and/or portrait right) with regard to the recordings referred to in this clause, the Visitor hereby transfers these rights to ALDA unrestricted, without any material or moral compensation from ALDA, and the Visitor hereby relinquishes irrevocably his/her moral rights or the Visitor will not invoke them. Should this transfer in advance not be legally valid, the Visitor will be obliged at the first request of ALDA to give the necessary written consent and/or to sign a transfer deed in which the said rights will be transferred to ALDA and/or to any of its affiliated companies free of charge.

7.Purchasing products during the event

7.1  ALDA shall choose an applicable payment system per Event. For efficiency and Visitor’s comfort and security reasons, a cashless payment system will be used for most of the Events. Payment by debit card will also be an option at the Event.

7.2 In case of a cashless payment system, Visitors will have a chip embedded in the Event access bracelet with which they will be able to make payments for the products they purchase.

7.3 Such an access bracelet is valid only for the event for which it was issued and offered to the Visitor.

7.4 Such an access bracelet is non-transferable, its loss or damage being attributable exclusively to the Visitor.

7.5 Cashless Cards during Pula music week 2022

7.5.1 The Visitor can obtain cash cards at the Event. Cashcards are only valid from Thursday 30th of June until Wednesday the 6th of July 2022 during the Pula Music Week show hours 19:00 – 02:00 The currency on the cards will be Croatian Kuna.

7.5.2 Loss of the cash card is at the Visitor’s own expense.

7.5.3 The Visitor can only request a refund of any excess amounts on the cashcard by visiting the cashcard charging point on-site during show hours. After the Event, the Visitor is not able to receive a refund of the excess amounts.

8.Liability

8.1 The Visitor attends the Event at his own risk.

8.2 ALDA does not accept any liability for hearing loss, vision loss, blindness and/or other physical injuries and/or damage to goods, such as – but not limited to – clothing, whether or not inflicted by other visitors to the Event. ALDA explicitly advises the Visitor to wear ear protection during the Event.

8.3 ALDA will only be liable for damage to the Visitor that is the result of negligence attributable directly to ALDA.

8.4  The total liability of ALDA hereunder is limited to compensation of reasonable, documented and direct out-of-pocket expenses and damages of the Visitor to a maximum of the amount paid under the third party general liability insurance of ALDA.

8.5  ALDA’s liability for indirect damage, including consequential loss, immaterial damages, lost profits, missed savings and/or damage due to business interruption, is excluded.

8.6 The Visitor is obliged to report any damages within 48 hours after the Event to ALDA via info@pulamusicweek.com or otherwise any right to claim damages is declined.

8.7 The Visitor is obliged to report any complaints within 30 days after the Event to ALDA via info@pulamusicweek.com or otherwise any right to compensation is declined.

8.8  If ALDA directly or indirectly engages any subordinates, non subordinates, auxiliary persons, third parties and/or other persons in performing the agreement, any liability of ALDA will be excluded and ALDA will not be liable for damage caused by these persons.

8.9 ALDA will endeavour to ensure that the Event will be performed as much as reasonably possible according to the time schedule and line-up announced. However, ALDA cannot be held liable for any changes and/or deviations and for any damage that might arise from this for the Visitor. ALDA can also not be held liable with regard to the way in which the artist performs and the length of the artists’ performance. The start time indicated on the Admission Ticket or the unfolding of the Event can be modified with or without the will of ALDA, in which case ALDA will not be held liable in any way.

8.10 The Visitor shall indemnify ALDA against any claims by third parties with regard to the damage for which the Visitor will be liable towards these third parties. The Visitor shall compensate ALDA for any damage including all legal costs incurred by ALDA that might be the result of any claim by those third parties.

8.11 The Visitor shall indemnify ALDA against any damages arising from the wrongful input of data by the Visitor when purchasing any of the Admission Tickets.

9.Cancellation and postponement 

9.1 In the event of force majeure, ALDA is entitled to reschedule the Event to another date or location or to cancel the Event, without being held liable in any way to the Visitors for these decisions. Force majeure includes – without limitation – extraordinary weather conditions precluding or endangering the performances of the artists, strikes, fire, global health concerns, epidemics, pandemics (such as the present COVID-19 crisis), collapse, fights, regulations imposed by the authorities, war conditions, social disorders, terrorist threat and any other circumstances beyond the control of ALDA. In case of cancellation or postponement ALDA will make this decision public by media and/or by publishing its decision on on the official websites and social media accounts. ALDA will not be responsible for any damages arising from moving the date or postponing the Event, as referred to above. If the Event is moved, postponed or cancelled, as referred to above, ALDA will publicize this fact as far as possible in the manner that it deems appropriate, including on the website, among others through mentioning the applicable terms for a refund of the amounts of money paid by the Visitor.

9.2 In any of the above-mentioned cases ALDA will not pay any penalty or legal interest to the Visitor. At the same time, if the Event is canceled or rescheduled for reasons beyond the control of ALDA, the Visitor undertakes to refrain from any action or litigation against ALDA, both in terms of the Event itself and / or reimbursement of any amount of money.

9.3 If the Event is not banned by the authorities nor cancelled, moved or postponed by ALDA because of force majeure, but a Visitor nevertheless decides not to attend the Event due to, for example, fear, health problems or disappointment weather, the Visitor cancels at his own expense.

10.Installment payment plan

In certain situations, strictly announced and defined by ALDA, the Visitor will be allowed to pay the amounts due in installments, according to a payment plan, starting with a down payment followed by a certain monthly amount until the total price is fully paid. In case that the Visitor fails to timely pay (one of) the installments, ALDA shall grant the Visitor a remedy period of 14 days to fulfil his or her payment obligations. In case that, after those 14 days, the Visitor still has not paid the outstanding installment(s), ALDA will cancel the issued admission ticket and will not refund the payments already made by the Visitor, regardless of their value.

In case Visitors wish to make use of an installment payment plan, the installment plan terms and conditions of Festicket ltd. shall be applicable and can be found here: https://www.festicket.com/booking-conditions/

11.Standholders at the Event

At the Event, Visitors may be offered products by Third Parties, such as merchandise items and food or beverages. With regard to this please be noted that ALDA is not a party to any agreement between the Visitor and the Third Party. The Consumer will try, buy or consume products delivered by the Third Parties at his own risk and indemnifies ALDA against any claim for costs or damages that may arise from an agreement between the Visitor and the Third Party.

3 General conditions for online purchases

Offer, Formation of Distance Contract

1.1 These General Conditions are applicable to any offer by ALDA and to any Distance Contract between ALDA and the Consumer with regard to buying and delivering Products and Digital Content.

1.2 The offer includes a complete and accurate description of the products offered, digital content and/or services and will specify in particular:

a) the major characteristics of the items or the services;
b) the identity of ALDA;
c) the address where ALDA is established and the telephone number, fax and e-mail address;
d) the total price of the items and/or services including all taxes, where appropriate, all extra freight, delivery or postage charges and any other costs;
e) the payment method, delivery, execution, the period within which ALDA undertakes to deliver the item and/or service;
Any repair or replacement of the products will be made within a period of time, agreed by agreement, in writing, between ALDA and the Consumer, taking into account the nature of the products and the purpose for which he requested the products. The established time period may not exceed 15 calendar days from the date on which the Consumer, as the case may be, informed ALDA of the non-conformity of the product or handed over the product to ALDA or to the person designated by ALDA on the basis of a handover document.
f) when a right to dissolve the agreement exists, the conditions, the period and the modalities for exercising this right, as well as the model form for dissolution;
g) the fact that the Consumer will have to bear the costs of returning the items in the event of the right to dissolve being exercised and, if the items by their nature cannot bereturned via ordinary mail, the costs of returning the items;
h) if the right to dissolve the agreement is not provided for, the information that the consumer has no right of dissolution or, insofar as this is applicable, the circumstances in which the consumer renounces his right of dissolution.
i) a reminder of the existence of the statutory guarantee that the item delivered must conform to the agreement;
j) the existence and the conditions of assistance to the Consumer after the sale, of after-sale services and of commercial warranties;
k) insofar as this is applicable, the functionality of digital content including applicable technical security features;
l) insofar as is applicable, the relevant interoperability of digital content with hardware and software of which ALDA is aware or can reasonably be assumed to be aware of.

1.3 Distance selling aimed at continuous or periodic delivery of items or services is excluded from a Distance Contract.

1.4 ALDA is not bound by the offer if it contains an obvious error and/or fault.

1.5 The Distance Contract between ALDA and the Consumer is concluded at acceptance of the offer by the Consumer. A constitutive requirement for this acceptance is the acceptance electronically of these General Conditions.

1.6  After conclusion of the Distance Contract in accordance with the previous clause 1.5, ALDA will immediately confirm its receipt to the Consumer via e-mail. This e-mail shall include all the information as referred to in paragraph 2 of this Clause.

1.7 ALDA is entitled to refuse an order after acceptance of the offer by the Consumer if in the opinion of ALDA there is a reasonable chance that the Consumer will not fulfil his or her payment obligations and/or the Distance Contract cannot be carried out responsibly for any other reason.

2.Cooling-off

2.1 The Consumer can dissolve the Distance Contract with regard to the delivery of Products without stating the reasons up to a period of fourteen days after the date on which the Consumer received the Product.

2.2 The Consumer can cancel the Distance Contract with regard to the delivery of Digital Content without stating the reasons up to a period of fourteen days after the date on which the agreement has been formed.

2.3 The Consumer will exercise this right by sending ALDA the completed form for cancellation within the period stated in paragraph 1 (the cooling-off period) or by sending ALDA a similar unambiguous statement within this period.

2.4 If ALDA has not supplied the required information for cancellation to the Consumer timely, the (extended) cooling-off period will end twelve months after the termination of the (original) cooling-off period. If ALDA has provided the Consumer with the said information within twelve months after the (original) cooling-off period commenced, the (extended) cooling-off period will expire 14 days after the date on which the Consumer received the required information on a durable data carrier.

2.5  The burden of proof with regard to the accurate and timely exercise of the right of revocation rests on the Consumer.

3.Rights and obligations in exercising the right of revocation 

3.1 The Consumer shall return the Products received by him or her immediately or at the latest within fourteen days after issuing the statement of revocation.

3.2 The Consumer shall bear the direct costs of returning the Product.

3.3 During the cooling-off period the Consumer must handle the Product and the packaging with due care. The Consumer shall only unwrap or use the Product to the extent it is necessary to determine the nature, the characteristics and the operation of the Product. The Consumer is liable for any decrease in value of the Product that is the result of the use of the Product going beyond the provisions set out in this Clause.

3.4 After the cancellation of the Distance Contract, ALDA shall immediately or at the latest within fourteen days after the date on which the statement of revocation has been received, refund all amounts received from the Consumer, including the delivery costs. For the refund ALDA will use the same payment method as used by the Consumer.

3.5 Unless ALDA itself collects the Product delivered following the cancellation of the agreement, the Consumer is entitled to the refund after receipt of the Product by ALDA or after the Consumer provides proof of return of the Product, whichever is the earliest.

4.Exclusion of right of cancellation  

4.1 The Consumer has no right of cancellation, in particular in case of:

a) the delivery of audio and video recordings and computer software (Products) the seal of which has been broken after delivery;
b) the provision of services in connection with leisure activities including the delivery of Admission Tickets and associated agreement with regard to visiting an Event;
c) the delivery of Digital Content insofar as:

1) ALDA started the performance of the Distance Contract with the explicit prior consent of the Consumer; and

2) the Consumer stated that he or she renounced his or her right of cancellation.

5.Prices

5.1 All prices indicated on the Website are including VAT and excluding freight, delivery or postage charges. The costs for the use of means of communication are not passed on to the Consumer. ALDA shall not increase the stipulated price within a period of three months after the Distance Contract has been formed. However, ALDA reserves the right to change the prices in connection with a statutory VAT change or by any other effect of applicable law.

Payment

6.1 The Consumer must pay the amounts due at the latest within 14 days after conclusion of the Distance Contract in accordance to the instructions provided by ALDA and/or the payment service provider appointed by ALDA.

6.2 The Consumer is obliged to pay the purchase price prior to ALDA having to execute delivery of the items and/or services.

6.3  If the Consumer does not fulfil his or her payment obligation(s) timely, ALDA shall grant Consumer a further period of 14 days to fulfil his payment obligations. At expiration of the extended payment term, Consumer will owe the statutory interest on the amount still outstanding and ALDA is entitled to charge the extra-judicial collection expenses. Furthermore, in case that the Consumer will fail to pay all and completely the installments, ALDA shall not be obliged to refund the payments made by the Consumer, regardless of their value.

7.Fulfilment, conformity, extra warrant

7.1 ALDA guarantees that the Products and the Digital Content comply with the Distance Contract, the specifications stated in the offer, the reasonable requirements of soundness and/or usefulness and the legal provisions existing on the date on which the agreement is formed.

8.Delivery

8.1 ALDA shall deliver the agreed Products and/or Digital Content to the Consumer at the latest within thirty days after the Distance Contract has been formed.

8.2 The delivery of Products will take place via regular mail. The place of delivery is the address specified by the Consumer.

8.3 The risk of damage to and/or lost Products rests with ALDA up to the moment of delivery to the Consumer.

8.4 The delivery of Digital Content takes place by means of an internet connection in a file format customary at the moment of delivery. The Consumer is responsible for his access to a sufficiently fast internet connection and for having the required internet communication technology (ICT) equipment such as, but not limited to, a computer, tablet or smartphone, in order to be able to receive and play the Digital Content.

8.5 At the moment of delivery the Consumer will acquire the right to use, play, listen to and view the Digital Content (right of use). However, ALDA reserves on behalf of itself and/or entitled third parties all intellectual property rights with regard to the Digital Content, such as, but not limited to, publishing, commercial use, reproducing and (digitally) lending the Digital Content.

8.6 If the delivery of Products and/or Digital Content is delayed or if an order cannot be carried out or only partly, whether or not for technical reasons, the Consumer will be informed of this as soon as possible but at the latest within thirty days after the Distance Contract has been formed. In that case the Consumer will be entitled to cancel the Distance Contract without any costs. After the cancellation ALDA shall refund the amount that the Consumer paid, no more than 7 days after the cancellation of the contract.

Duty of complaint

9.1 The Consumer is obliged to examine as soon as possible after the delivery whether the Product and/or the Digital Content complies with the Distance Contract. The Consumer can no longer invoke that the item which has been delivered does not comply with the Distance Contract if he has not informed ALDA of this within a reasonable period after his discovery. A notice up to two months after discovery is in this connection considered as within due time.

Final provisions

1.Personal details

1.1 ALDA will process the personal details of the Counterparty in conformity with its privacy policy in accordance with the Croatian data protection laws and Regulation (EU) 2016/679 (GDPR). This privacy policy can be viewed via the Website.

2.Other provisions

2.1 If one or more provisions in the General Conditions are invalid or is/are annulled, the remaining provisions will remain fully applicable. In that case ALDA and the Counterparty will replace the invalid or annulled provision(s) by (a) legally valid provision(s) seeking as much as possible a connection with the original intent of the respective Clause.

2.2 ALDA is at all times entitled to amend these General Conditions unilaterally.

3.Applicable law, competent court

3.1 These General Conditions and the associated agreement are exclusively governed by the Croatian law.

3.2 Any disputes arising from or associated with the General Conditions and the associated agreement will exclusively – to the exclusion of any other court – be submitted to the district court of Zagreb.

The last edit of the “Terms & Conditions” was made on June 30th 2022.